Refunds from returns will only begin processing once we have received the physical return parcel and a quality check is completed to either approve or reject the return requested. Once the processing is completed, the equivalent amount will be credited based on the following payment method.
|Payment Method||Refund Method|
|Credit/Debit Card||Store Credit|
Credit / Debit Card
|Online Banking||Store Credit|
|Store Credit||Store Credit|
All returned item shall be sent in their original condition and packaging. In the unlikely event that an item is returned to us in an unsuitable condition or outside of the 30 days return policy, we reserve the right not to refund you.